Unless otherwise noted, documents are made available in portable document format.

• Letter to Interested Parties (06/28/2000)
• Bell Atlantic-Virginia/Verizon South, Inc. Performance Standards & Reports (Draft 07/19/2000)
• Letter from Bell Atlantic-Virginia regarding deadline for remedies (07/13/2000)
  • Division of Communications response (07/19/2000)
• Verizon Virginia, Inc., and Verizon South, Inc., Proposed Remedy Plans (08/02/2000)
• Letter to Interested Parties (01/11/2001)
• Verizon Virginia/Verizon South Performance Standards & Reports (Draft 02/05/2001)
• Verizon Virginia Updated Proposal for Performance Standards & Reports (Draft 3/12/2001)
  • Summary of Proposed Changes
• Cavalier Telephone Proposed Changes/Additions to Verizon Virginia's Metrics (04/02/2001)
• WorldCom Proposed Changes/Additions to Verizon Virginia's Metrics (04/02/2001)
• AT&T Proposed Changes/Additions to Verizon Virginia's Proposed Performance Standards and Reports (04/02/2001)
• Verizon's Response to Cavalier, WorldCom, and AT&T's Proposed Changes/Additions to Verizon Virginia's Metrics (04/17/2001)
• Verizon Virginia's Revised Draft Metrics for Virginia based on January 16, 2001, New York Carrier-to-Carrier Guidelines (04/30/2001)
• Cox Virginia Telecom, Inc.'s Reply to Verizon's Response to Cavalier, WorldCom and AT&T Proposed Changes/Additions to Verizon Virginia's Metrics (05/22/2001)
• AT&T/WorldCom Proposal on Adopting NY Carrier to Carrier Guidelines in Virginia (06/25/2001)
• Verizon Virginia and Verizon South - Update to Proposed Performance Plan (06/25/2001)
• AT&T Communications of Virginia, Inc., Self-Executing Remedies Plans (06/22/2001)
• Cox Virginia Telcom, Inc. - Submission of an Alternative Remedy Plan (06/22/2001)
• Verizon Carrier to Carrier Performance Standards - Draft (06/29/ 2001)
• Verizon Virginia's Comments Regarding AT&T/WorldCom's Proposal on Adopting NY Carrier to Carrier Guidelines in VA (06/29/2001)
• Covad's Comments on Verizon's Proposed Performance Plan (07/31/2001)
• WorldCom's Comments on VZ Performance Incentive Plan (07/31/2001)
• Verizon Virginia's Comments on Performance Assurance Plans (08/01/2001)
• Comments of Cox Virginia Telecom, Inc., on Proposed Metric OR-6-04 (08/03/2001)
• AT&T Communications of Virginia Comments on Proposed Metric OR-6 Order Accuracy (08/03/2001)
• Comments on Verizon's Draft Carrier-to-Carrier Guidelines Performance Standards and Reports (08/06/2001)
• Verizon Virginia Inc.'s Reply Comments on the "Virginia Carrier-To-Carrier Guidelines Performance Standards and Reports" (08/27/2001)
• Order Establishing Carrier Performance Standards with Implementation Schedule and Ongoing Procedure to Change Metrics (01/04/2002)
• Compliance Filing Virginia Carrier to Carrier Guidelines Performance Standards and Reports (01/22/2002)
• Redlined Performance Assurance Plan Verizon (Massachusetts to Virginia) (Draft 02/04/2002)
• Verizon Virginia Proposed Revisions to the VA Guidelines (Case No. PUC010206) (Feb. 22, 2002)
• Verizon Virginia Comments on Proposed Revisions to the VA Guidelines (06/13/2002)
• Performance Measurements and Remedies for Verizon South (07/19/2002)
• Performance Measurements and Standards for Verizon South Inc. (08/30/2002)
• Verizon Virginia Inc.'s Proposed Revisions to the VA Guidelines to Address the October 25, 2002 Changes to the NY Guidelines (12/09/2002)
• Verizon Virginia Inc. Performance Assurance Plan (02/13/2003 - Case No. PUC-2001-00226)
• Verizon Virginia Inc. Performance Assurance Plan (03/07/2003 - Case No. PUC-2001-00226)
• Petition of Verizon Virginia Inc. for a Waiver of Certain Service Quality Results Measured Under the Performance Assurance Plan for January 2003 (03/17/2003 - Case No. PUC-2001-00226)
• Verizon Virginia Inc. Performance Assurance Plan (02/13/2003 - Case No. PUC-2001-00226)
• Verizon Virginia Inc. Performance Assurance Plan (03/07/2003 - Case No. PUC-2001-00226)
• Petition of Verizon Virginia Inc. for a Waiver of Certain Service Quality Results Measured Under the Performance Assurance Plan for January 2003 (03/17/2003 - Case No. PUC-2001-00226)
• Comments on the March 7, 2003, Revisions to the VA PAP (04/07/2003 - Case no. PUC-2001-00226)
• Commission Staff Comments (04/07/2003 - Case No. PUC-2001-00226)
• Comments of WorldCom Regarding the Waiver Request of Verizon Virginia for Certain Service Quality Results Measured Under the Performance Assurance Plan for January 2003 (04/08/2003 - Case No. PUC-2001-00226)
• Comments of AT&T Regarding the Waiver Request of Verizon Virginia for Certain Service Quality Results Measured Under the Performance Assurance Plan for January 2003 (04/09/2003 - Case No. PUC-2001-00226)
• Verizon Virginia Inc.'s Reply Comments Regarding Slammer Worm Waiver (04/18/2003 - Case No. PUC-2001-00226)
• Verizon Virginia Inc.'s Application for a Stay of its Obligation to Provide PAP Bill Credits Resulting from the January 2003 Slammer Worm Attack (04/18/2003 - Case No. PUC-2001-00226)
• Verizon Virginia Inc.'s D.C. Document Regarding Slammer Worm (04/21/2003 - Case No. PUC-2001-00226)
• Verizon Virginia Inc.'s Reply Comments on the March 7, 2003, Revisions to the VA PAP (04/23/2003 - Case No. PUC-2001-00226)
• AT&T Communications of Virginia, LLC, Motion for Leave to File and Respond (04/24/2003 - Case No. PUC-2001-00226)